This privacy notice explains how your personal information is collected, used, and protected when you contact Top Tutor 4 SA through this website. It is provided in line with the Protection of Personal Information Act (POPIA), 2013.
Who is the responsible party?
Top Tutor 4 SA (operated by Durga Prasad) is the Responsible Party for the processing of your personal information, as defined under POPIA. You can reach the operator at durgaprasadmri@gmail.com or via WhatsApp at 061 115 9652.
Lawful basis for processing
Personal information is processed on the basis of your voluntary, specific, and informed consent, which you give by submitting the contact form on this website or by initiating contact via WhatsApp or email. You may withdraw this consent at any time by emailing the operator at the address above.
What information is collected
- Name and email address you enter into the contact form
- Grade level, curriculum, and subject of interest
- The message content you submit
- WhatsApp number or email address if you contact via those channels
- Anonymous website usage data collected via Google Analytics 4 (pages visited, session duration, device type, approximate geographic region). This data does not identify you personally.
Why it is collected
- To reply to your enquiry and discuss tutoring options
- To schedule sessions and communicate about ongoing lessons
- To send progress updates to parents where agreed
- To understand how visitors use the website and improve its content (analytics data only)
How it is stored and shared
Form submissions are received via Netlify Forms (a hosted service provided by Netlify, Inc.) and forwarded by email. Ongoing communication is kept in standard email and messaging services. Your information is only retained for as long as necessary to provide tutoring services or respond to your enquiry.
Your personal information is not sold, rented, or shared with third parties for marketing purposes. It is used solely for the purposes listed above.
If the student is under 18
If you are under 18, please ensure a parent or guardian is aware of and consents to your contact. Parents and guardians are encouraged to reach out directly on a child's behalf. Personal information of children is processed only with the express consent of a parent or legal guardian.
Your rights under POPIA
As a data subject, you have the right to:
- Access the personal information held about you
- Request correction or deletion of inaccurate or unnecessary information
- Object to the processing of your personal information
- Withdraw your consent at any time
- Lodge a complaint with the Information Regulator
To exercise any of these rights, email durgaprasadmri@gmail.com. Requests are generally responded to within a reasonable period.
Security
Reasonable technical and organisational measures are in place to safeguard your personal information against loss, unauthorised access, or disclosure. This includes the use of secure, encrypted services (HTTPS for this website, Netlify's infrastructure for form handling, and password-protected personal email accounts) and the principle of minimal access.
Complaints
If you believe your personal information has not been handled in accordance with POPIA, you may lodge a complaint with the Information Regulator of South Africa at inforegulator.org.za.
Updates to this notice
This privacy notice may be updated from time to time to reflect changes in legislation or operational practices. The most current version will always be available at this URL.